Outpatient Mental Health Services

Our Outpatient Mental Health Program provides services to support navigating and coping with challenges we all face from time to time. We work to create individualized treatment goals for children 4 through 17, young adults 18+, adults, and families in a variety of locations throughout Central Ohio as well as telehealth services.

Our team and process

The UMCH Family Services multidisciplinary treatment team comprised of Licensed Masters-level Professional Counselors and Social Workers, Licensed Therapeutic Behavioral Services providers, Registered Nurses, Clinical Nurse Practitioners and Psychiatrists. If desired, we can work hand-in-hand with family members, parents or guardians, schools, pediatricians, and other important parties to bring a comprehensive approach to treatment. Our Outpatient Mental Health team uses the newest and most respected evidence-based and trauma-informed treatment practices.

We help our clients develop and work on a customized, individualized program of care and keep those goals at the forefront. We bring a wrap-around approach to our treatment process with services that can include:

  • Mental Health Assessments
  • Individualized Treatment Planning
  • Individual and Family Counseling
  • Therapeutic Behavioral Services
  • Assistance with Crisis Management
  • Parenting Support
  • Psychiatric Assessment
  • Medication Management
  • NMT Brain Mapping Assessment

What we help with:

We know that those who have emotional and/or behavioral challenges, or have children with these challenges have different needs. Sometimes it may be overwhelming and difficult to manage all of the daily demands you and your child face. The highly qualified and caring professionals of UMCH’s Outpatient Mental Health Services specialize in helping those who:

  • Have difficulty concentrating and following through on tasks
  • Are frequently impulsive or demonstrate risky behaviors
  • May be struggling with a life change or adjustment
  • Are experiencing grief and bereavement
  • Struggle to cope with stress in healthy ways
  • Quickly become irritable and/or angry
  • Have anger outbursts or mood instability
  • Refuse to follow directions or simple requests
  • Are sad, withdrawn or worry excessively
  • Get into trouble at school or at work
  • Are experimenting with drugs or alcohol
  • Engage in stealing and lying behaviors
  • Self-Harm or have suicidal ideation
  • Experienced acute or chronic trauma and may be suffering from post-traumatic stress
  • May have attachment or bonding concerns
  • Struggle socially and have difficulty relating to others
  • Would like to strengthen family relationships

How we help:

  • Maintaining a nonjudgmental, caring, supportive treatment approach
  • Following strict confidentiality guidelines and a code of ethics
  • Using specific evidenced based interventions with proven success rates such as TF-CBT, CBT, and Solution Focused Therapy
  • Finding and building upon unique innate strengths of the client or family
  • Focusing on solutions
  • Assisting with healthy coping skills development
  • Engagement in treatment by supporting and encouraging your active participation
  • Using Play therapy approaches with children
  • The Neurosequential Model of Therapeutics (NMT) guides our work


We offer our services in our 4 office locations throughout the community, our partner schools, and through secure telehealth with little to no wait.

Contact Us

Take the next step

For information or an appointment, please call 614-885-5020 to schedule.

Or fill out the new patient form here and then email or fax it to us.

Or email us at wfs_referrals@umchohio.org.

Frequently Asked Questions About Outpatient Services

What are the ages that UMCH Family Services sees?

UMCH Family Services serves children from 4 through 17 years of age, young adults, adults on a case by case basis determined upon if we are their best fit for treatment, and families.

How does someone get seen for counseling?

Visit our Referral Page to submit information, or call our office at 614-885-5020 and make a connection today.

What information is needed to request services?

Name, date of birth, and preferred method or location for services. Have your insurance plan information handy as our Intake Staff can verify your insurance information right over the phone. If you have private insurance, we are happy to call your insurance company to get all the information you need on co-pays and deductibles.

What happens during the first appointment?

The first appointment takes about 1 to 1 ½ hours. During the appointment admission paperwork is completed, including signing consent forms, and providing you with our HIPAA privacy practices and client rights forms.

The clinician will then gather background information; symptoms which are being experienced, and goals and for counseling services. This helps determine the best course of treatment, just as your physician would do when you see them.

What happens once we have the initial meeting?

The clinician, along with the parent/guardian and child, will develop a treatment plan. This treatment plan will outline the goals, steps to reaching the goals, frequency and types of service. The goals for treatment are determined by what the client would like to work on. Everyone will sign the plan to show agreement.

If I signed my child up, what do I need to do?

You are a vital part of the team! It is important to have regular contact with the service provider. Parent or guardian participation occurs in several ways and depends on the child and family’s needs. We believe that children get healthier when the most important people in their lives are involved. That way everyone is a part of the solution.

How will I know when counseling is over?

The desired goals are identified at the beginning of treatment and progress is reviewed periodically throughout the process. We use questionnaires and assessment tools to help determine progress. Parent/caregivers’ input and the provider’s assessment of progress are considered when determining if goals have been met and ending counseling services. Counseling can end at any time if the client wishes, and also resume at any time should the need arise in the future.